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Frequently Asked Questions
Thank you for choosing nailfilestore.com, where quality meets customer care. For your convenience, we have compiled a list of our most frequently asked questions. If you have a question that is not listed, please contact us.
 1. Is there a minimum order?
There is no minimum order required.
2. How do I place an order?
Place your order online at our website, www.nailfilestore.com, 24-hours a day.
3. What is your shipping policy?
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No minimum order is required
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Orders placed before 12:00 noon will ship same business day
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Orders $50.00 and above will ship freight free in the continental US
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All products shipped via FedEx ground service
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We ship worldwide by FedEx or Priority Mail
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We accept Visa, MasterCard and American Express
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A nominal shipping and handling charge of $5.95 will apply to orders below $50.00
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A valid contact phone number and email address are required for all shipments
4. What is your return policy?
If you have an issue with all or part of your order please give us call at (805) 641-1592. Items can be returned within 30 days for an item exchange or refund. If the order is damaged or broken due to shipping please give us a call or email us ( info@nailfilestore.com). Please to do not return the item until speaking with a customer service representative. If you need to cancel/change your order before it ships please notify us immediately at (805) 641-1592 or email us ( info@nailfilestore.com).
5. No catalog or samples are available.
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